Terms of Service

1. Acceptance of Terms

By accessing and using the Hugar Play Solutions website at hugar.in (“the Site”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of the Site.

2. Nature of the Catalog

The product catalog published on this Site is provided for informational and B2B quoting purposes only. All product listings, descriptions, images, and category information are intended to give prospective clients an overview of Hugar's range of playground and outdoor equipment solutions.

The catalog does not constitute a public retail offering, and individual items are not available for direct consumer purchase through this website.

3. Product Specifications

All product dimensions, specifications, material descriptions, weight capacities, age recommendations, and safety compliance information displayed on the Site are subject to change without prior notice. Hugar continuously improves its product designs and manufacturing processes.

Hugar makes reasonable efforts to keep catalog information accurate and up to date; however, we do not warrant or guarantee that product information is complete, current, or error-free. Final and binding specifications will be confirmed in writing at the time a formal purchase agreement is executed.

4. Quote Requests — Not a Binding Contract

Submitting a quote request through our website — whether through the Contact form or the Quote Cart — does not constitute a binding financial contract, purchase order, or agreement of any kind between you and Hugar Play Solutions.

A submitted quote request is an expression of interest only. It initiates a sales consultation process. No financial obligation arises for either party until a formal written contract or purchase order has been duly signed and acknowledged by authorised representatives of both parties.

5. Pricing

Prices are not displayed on the Site. All pricing is provided on a project-by-project basis following a detailed consultation. Any pricing communicated verbally or via email is an estimate only and is subject to revision based on final project scope, customisation requirements, installation complexity, and applicable taxes or duties.

6. Intellectual Property

All content on this Site — including but not limited to text, images, photographs, product designs, graphics, logos, and the overall visual design — is the exclusive intellectual property of Hugar Play Solutions and is protected by applicable copyright and trademark laws.

You may not reproduce, redistribute, or repurpose any content from this Site for commercial purposes without prior written consent from Hugar.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Hugar Play Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, reliance on catalog information, or any delays or inability to complete a transaction.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Faridabad, Haryana, India.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site with a revised “Last updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised terms.

10. Contact

For questions regarding these Terms of Service, please contact us at sales@hugar.com or visit our Contact page.